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We embrace the synergy of AI and human capabilities.


Janice Passos, CEO

Empowering Your Business with Innovative Services

It Support Services

AI Agentic Agents, voice, email & chat

AI Agentic Agents, voice, email & chat

From small tasks to large deployments, we offer full IT support services.  

Including:  Networking Support

DNS Management and Domain Services

Email Setup and Management

Asset Management 

Software Licensing Management

Vendor Management:  Coordinating with third-party vendors and managing Service Level Agreements (SLAs).

IT Infrastructure Setup and Maintenance

AI Agentic Agents, voice, email & chat

AI Agentic Agents, voice, email & chat

AI Agentic Agents, voice, email & chat

We specialize in working with leading Agentic AI solutions in voice and chat technologies, providing end-to-end services that include creation, implementation, ongoing management, and advanced scripting. Our solutions are strategically designed to enhance customer interactions, drive conversions, and deliver exceptional customer service experiences. 

Contact Center AI

AI Agentic Agents, voice, email & chat

Sales Agent Training and Consulting

Contact Center AI utilizes predictive analytics, leverages data, statistical algorithms, and machine learning to forecast future outcomes based on historical trends. Advanced Emotion Analysis enhances customer interactions by analyzing vocal behavior to provide deeper insights and optimize engagement strategies.  Eteriz deploys cost-effective solutions and configures agent assist technology for optimal results.

Sales Agent Training and Consulting

Robots for Hospitality and Restaurants

Sales Agent Training and Consulting

At Eteriz, we believe in synergizing humans and AI, and we are committed to its ethical deployment. In addition to scripting and building some of the best AI Agents, we also collaborate with your sales teams to optimize performance. We are not just invested in the technology; we are invested in showcasing the talent of your human agents with advanced sales training and skilled human coaching.

Robots for Hospitality and Restaurants

Robots for Hospitality and Restaurants

Robots for Hospitality and Restaurants

Eteriz is dedicated to partnering with cutting-edge robotic technology to drive innovation and enhance operational efficiency across various industries. We stay on top of the latest advancements in robotics, enabling businesses to streamline processes, reduce costs, and improve productivity. 

Digital Transformation Strategies

Robots for Hospitality and Restaurants

Robots for Hospitality and Restaurants

Our company offers a suite of AI-driven solutions designed to elevate your marketing efforts and lead generation strategies. With our comprehensive marketing services powered by artificial intelligence, we ensure that your campaigns are not only effective but also tailored to meet the unique needs of your business. We provide in-depth analytics solutions that leverage AI to deliver actionable insights, enabling you to make informed decisions. 

Market Research, Analysis and Business Development

Market Research, Analysis and Business Development

Market Research, Analysis and Business Development

Understanding your market is crucial for success. At Eteriz Inc, we conduct comprehensive market research and analysis utilizing AI, to provide you with valuable insights into industry trends, customer preferences, and competitive landscapes. Our data-driven approach helps you make informed decisions, mitigate risks, and capitalize on emerging opportunities, giving you a competitive edge.

AR and VR Solution Development

Market Research, Analysis and Business Development

Market Research, Analysis and Business Development

Eteriz can spearhead innovations in augmented reality (AR) and virtual reality (VR) by leveraging our teams creativity and future forward mindsets. We facilitate the exchange of ideas and accelerate the development of immersive experiences that enhance user engagement.  

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450 South Orange Avenue, Suite 60 Orlando, Florida 32801, United States

1-844-423-0482

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AI Blog

All Posts

Adult Learning Theory and AI in Successful Training Programs

September 1, 2023|AI, Artificial Intelligence, Contact Centers, Generative AI, Training

In today's fast-paced world, the need for effective training and continuous learning is more critical than ever. Adults seeking to acquire new skills or enhance their existing knowledge require innovative approaches to learning. 

Adult Learning Theory, also known as andragogy, is a concept developed by Malcolm Knowles in the 1970s. It recognizes that adults have distinct learning needs and preferences compared to children. Key principles of this theory include:

Self-Directed Learning: Adults prefer to take control of their learning process, setting their own goals and pace.

Relevance: Learning should be relevant to the learner's life, experiences, and goals. Adults are motivated when they see the practical application of what they are learning.

Prior Experience: Adults bring a wealth of experience to the learning process. Effective training programs should build upon this experience.

Problem-Centered Approach: Adults learn best when faced with real-life problems or challenges that require them to apply their knowledge.

Motivation:  Adults are motivated by intrinsic factors like autonomy, mastery, and purpose.

AI's Role in Successful Training Programs

Artificial Intelligence has revolutionized the way Eteriz, Inc approaches adult learning.  AI-driven platforms can adapt content based on the learner's progress. If a learner excels in a particular area, AI can accelerate their progress in that topic, while offering additional support in areas where they struggle.

Training chatbots and virtual assistants can engage with learners, answering questions, providing explanations, and assisting a human facilitator with supporting their agents.

AI can analyze vast amounts of data to identify trends in learning effectiveness, allowing for the facilitator to make improvements to the training program over time.

The Synergy of Adult Learning Theory and AI

Eteriz, Inc believes in the synergy between Adult Learning Theory and AI and can help your company create a powerful learning environment. By incorporating AI into training programs that align with adult learning principles, Eteriz can create highly effective and engaging learning experiences. Learners benefit from personalized, relevant, and self-directed learning journeys, while we track your organizations progress and continually refine the training programs for optimal results.

In conclusion, the marriage of Adult Learning Theory and AI is transforming the way adults acquire new skills and knowledge. Experience the power of working with Eteriz as we guide you in integrating Adult Learning Theory and AI into your training programs for superior results.

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